Conditions and Guarantees of La Palma

Any reservations made through our website at www.hostallapalma.com, implies that you —as the customer— expressly accept any and all general conditions that are considered as a part of such reservation and according to the specific regulations in force.

Reservations and refunds

When making a reservation, you will pay a deposit via secure payment by credit card. The amount of such deposit shall appear on the relevant payment page. Therefore the reservation shall not be completed until the deposit payment has been executed. The remainder shall be paid when the service starts; otherwise the reservation will be deemed cancelled, by virtue of the conditions as detailed in the section on cancellations. The customer will receive the reservation details via email along with a reservation number (code).

Payment shall be made in Euros, regardless of the customer’s origin or location from which it was made.

Customer’s responsibility

When making the reservation the customer shall be the sole and exclusive responsible party for the accuracy of all the information registered. In the event it was found to be false, this could result in the reservation being cancelled.

Cancellations

The customer can at any time waive the requested or contracted services and he or she shall be fully entitled to the reimbursement of the amount that he or she may have paid as a deposit as stated above. However the customer shall compensate the tourism entity according to the following conditions:

Cancellation at least 30 days before the arrival date. 100% deposit reimbursement
Cancellation between 30 and 21 days before the arrival date. 75% deposit reimbursement
Cancellation between 21 and 15 days before the arrival date. 50% reimbursement of deposit
Cancellation 15 days or less before the arrival date. No reimbursement.

Link policy

Links with other websites that appear on https://www.hostallapalma.com are merely offered as information for the users and therefore https://www.hostallapalma.com does not take responsibility for the products, services or contents that are offered or provided on these destination pages located in a separate domain.

Intellectual and Industrial Property Rights

All the material that appears on https://www.hostallapalma.com belongs to La Palma Fornell, S.L. and is protected by Intellectual Property Rights as is established in the Spanish LPI (Intellectual Property Law). Any intentional unauthorised use of this material will be taken as a breach of these rights and could result in the corresponding sanctions. It is therefore forbidden to reproduce, exploit, edit, distribute or disseminate the contents of this website without the necessary permissions from the author.

Data Protection and the Use of Personal Information Policy

The data provided via the website is stored in a data file belonging to La Palma Fornells, S.L. that has been declared, as is required, to the Spanish Agency of Data Protection. This data will be used exclusively in order to carry out the service applied for and for later sharing promotions or services within the company’s sector. Under no circumstances will they be supplied to third parties, besides those required by law or associated companies or partners of La Palma Fornells, S.L. The data files may be managed by organisations contracted to carry out the data protection and storage. These organisations have agreed to comply with the same conditions imposed by La Palma Fornells, S.L. as laid out by the Data Protection Law.

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Jurisdiction and applicable laws

The user accepts that the legislation applied to these services is Spanish. Any controversies over the interpretation or application of these clauses will be dealt with under the courts and tribunals of the consumers address. In the case where the client is not a resident of Spain, the courts used will be those in Minorca.